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Introduction

We are committed to protecting and respecting your privacy. This statement illustrates the principles according to which any personal data that we collect from you or that you provide us will be treated within our site. When you visit this website, we save some basic information and recognize the importance of keeping this information safe and informing you about how it will be used. For registration it will be essential to provide us with information considered personal data.

Among the personal data collected by this site, independently or through third parties, there are: e-mail; first name; last name; date of birth; business name; website; telephone number; cookies; usage data; geographical location or any other data that can be used to identify you. The term "website" includes both this website and any social media linked to it (facebook; instagram; linkedin; etc.). The laws on the subject of confidentiality of information may change over time, also depending on additions and legislative and regulatory changes in the matter. In addition, we continuously improve and add new features and features to this website, and enhance existing services. Therefore, our data processing practices change over time. Whenever you need to make a change to our policy, the change will be published on this page so that you can always be aware of what information we collect and the use we make of it. We invite you to periodically consult this section of our website and to read all the information and details on the collection and processing of personal data. If the changes affect processing whose legal basis is consent, the owner will collect the user’s consent again, if necessary.

Unless otherwise specified, this privacy policy relates exclusively to this site.

General Data Protection Regulation (GDPR) detailed information is available at: https://gdpr-info.eu/

 

Definitions

 

Personal data (or data)

Personal data is any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

 

Usage or navigation data

 

Usage or navigation data

It is information that is not collected to identify users but could in the course of processing and association with other data allow you to automatically identify them through this site (even by third-party applications integrated in this site), including: the IP addresses or domain names of the computers used by the user that connects with this site, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) The country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (such as the time spent on each page) and the details of the itinerary followed within the application, with particular reference to the sequence of pages consulted, parameters related to the user’s operating system and computer environment.

 

User

The individual who uses this site who, unless otherwise specified, coincides with the person concerned.

 

Owner

The website (Ship to Cycle – STC) is owned and operated by SEL Switzerland (SEL).

 

Person concerned

The natural person to whom the personal data refers.

 

Data processor

The natural person, legal person, public administration and any other entity that processes personal data on behalf of the owner, as set out in this privacy policy.

 

Data controller

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of processing personal data and the instruments adopted, including security measures related to the operation and use of this site. The data controller, unless otherwise specified, is the owner of this site.

 

This site

The hardware or software tool through which personal data of users are collected and processed.

 

Service

The service provided by this site as defined in the relevant terms (if any) on this site/ application.

 

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European economic area.

 

World

Unless otherwise specified, any reference to the world contained in this document is intended to be extended to all current states where the service will be provided.

 

Cookie

Cookies are pieces of information that the www.shiptocycle.com website places on your navigation device when you visit a page.

 

Legal references

This privacy statement is prepared on the basis of multiple legislative systems, including articles 13 and 14 of regulation (EU) 2016/679. Privacy statement.

 

Details of the data controller

This website is owned by SEL Switzerland based in Martigny 1920 rue de Plaisance 7 (SEL). E-mail address of the holder: xxx@shiptocycle.com.
Personal data may be freely provided by the user or, in the case of usage data, collected automatically during the use of this site. Unless otherwise specified, all the data requested by this site are mandatory. If the user refuses to communicate them it may be impossible for this site to provide the service. In cases where this site indicates some data as optional, users are free to refrain from communicating such data, without this having any consequence on the availability of the service or on its operation. Your data are processed by SEL Switzerland staff duly appointed and bound to confidentiality.in addition, the external parties providing services on behalf of the company are duly instructed and appointed as data processors. Users who have doubts about which data are mandatory, are encouraged to contact the owner. Any use of cookies - or other tracking tools - by this site or by the owners of third-party services used by this site, unless otherwise specified, has the purpose of providing the service requested by the user, in addition to the other purposes described in this document and in the cookie policy, if available.
The user assumes responsibility for the personal data obtained, published or shared and guarantees to have the right to communicate or disseminate them, freeing SEL from any liability to third parties.
You are responsible for choosing a secure password when we ask you to set up a password to access parts of our site. Keep this password confidential and choose a password that you do not use on any other site. Do not share your password with anyone else, including anyone who claims to work for us. Change your password from time to time to help ensure that your account remains safe.

 

Security and confidentiality of personal data

We take the security and confidentiality of your personal data very seriously. We use new methods for the security and storage of personal data in order to protect them from unauthorized access, misuse or disclosure, unauthorized modification, illegal destruction or accidental loss. All data processors and any third parties that we use to process your personal data are obliged to respect the confidentiality of your information. Your personal data are stored only for the time necessary to fulfil the purposes for which they were collected or to fulfil the legal obligations of information or storage of documents.

 

Minors

If you are a minor in the country from which you access our website, you may provide your personal data only with permission from one or both of your parents or your guardian. By agreeing that the minor provides personal data, the parent or guardian accepts this policy regarding the minor’s use of this website.

Modality of treatment

The data controller shall take appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of personal data.
The processing is carried out using manual, it and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In particular, in the processing of data, the persons identified as controllers will make use of organizational measures, to ensure the security and confidentiality of the data. (e.g., periodic checks, enclosure in closed cabinets, fire protection devices, power continuity, user identification, antivirus control, periodic backups, etc.). In addition to the owner, in some cases, other parties involved in the organization of this site (administrative, commercial, marketing, legal, system administrators) or external parties may have access to the data (as third party technical service providers, postal couriers, hosting providers, it companies, communication agencies, police or third parties for crime prevention purposes) also appointed, if necessary, data processors by the data controller. The updated list of data processors may always be requested from the data controller.

 

Your personal data is protected during the transfer through encryption protocols, such as the one called transport layer security (tls). We use computer systems with limited access protocols, located in structures that adopt physical, electronic and procedural security measures in order to protect the confidentiality and security of the information that is transmitted to us. We have strict security standards to prevent any unauthorized access.

We may use your personal information in the following ways:

• To set up your account in order to accept and process your orders for products and services.

• To process your transactions, fulfill your customer service requests and communicate with you about your orders.

• To manage and track the delivery of your shipment, including customs clearance where required.

• To enable you to track your shipping order.

• To verify your identity.

• To process reports of loss or damage.

• To further our legitimate interest in building our relationship with you by sending our newsletter, marketing new services, providing special offers and alerts and obtaining feedback about your needs, interests, and ways we can improve our products and services. If you receive e-mail marketing messages from us, you will be able to unsubscribe at any time.

• To personalize our users’ website experience and deliver the type of content and product offers in which you are most interested, and.

• To administer contests, promotions, surveys and other site features.

 

Type of data subject to processing 

Below are some specifications of the data processed by way of example but not exhaustive.

 

Personal data

By registering with the www.shiptocycle.com site, you agree to provide your personal data for purposes such as the purchase of products and services on the site. The system stores the IP address of the network you used at the time of registration in order to retain proof of your registration and your consent. The registration of the IP address of the network that is used at the time when you give your consent may be useful to allow the competent authorities to carry out any investigation or investigation in your interest and against any unlawful act performed by third parties.

 

Data of navigation

In order to enable users visiting the www.shiptocycle.com website and to make the best use of it, our computer systems collect certain personal data, this information is not collected to identify the users but could in the course of processing and association with other data allow to identify them. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) And other parameters related to the operating system and the user’s IT environment. This data, except the IP address of the network used by you at the time of registration, which as specified in the "personal data" section, is used to retain proof of your registration and consent, is used for the sole purpose of having anonymous statistical information on the use of the site and to check its correct functioning and is deleted immediately after processing.

 

Cookies

Cookies are pieces of information that the www.shiptocycle.com website places on your navigation device when you visit a page. The cookies we use are essential to be able to browse the website and use certain features. They are not used for other purposes and are normally installed directly by the Ship to Cycle website owner. Without these cookies the online services that are normally offered by the website www.shiptocycle.com may not be accessible. In fact, they allow the user to navigate efficiently between the pages of a website and to use the different options and services offered. They allow, for example, to identify a session, access restricted areas and recall the elements that make up a previously formulated request.
You can control how cookies and similar internet tracking technologies are used to track and log your online activities.
If you restrict the use of cookies and other technologies, some of our website services cannot be fully utilized. If you choose to restrict personalized advertising, you will still receive ads, but they will not be personalized.
In addition to cookies we, and third parties we authorize, may use other technical methods to collect and store your data, including, without limitation, web beacons, pixel tags, remarketing tags, conversion tracking and other anonymous identifiers to your device. A “web beacon” is a type of technology that lets us know if you visited a certain page or whether you opened an email. A “pixel tag” or “remarketing tag” is a type of technology placed within a website or email for the purpose of tracking activity, which is often used in combination with cookies. "Conversion tracking" is a tool that allows us to determine to what extent, our ads or the pages of our site, generate significant actions by visitors. Other “anonymous identifiers” are random strings of characters used for the same purposes as cookies, such as with mobile devices where cookie technology is not available. For these services we may use the services offered by Google Inc.

 

 

Google Tag Manager

To administer our website and incorporate cookie-based technologies, we use the Tag Manager service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To this end, each time you visit one of our websites, your IP address will be transmitted to a Google server, which may also be located in the United States. The IP address is not stored by Google as part of the Tag Manager service and is only used to integrate technologies managed by Tag Manager. The same Tag Manager does not set cookies.

 

 

Web analytics with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of the use of the website. The information generated by cookies about your use of this website is usually transmitted to a Google server in the United States and stored there. However, if IP anonymization is activated on this website, Google will terminate the IP address in advance within the member states of the European Union or other countries in the Agreement in the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be combined with other data provided by Google. You can prevent the storage of cookies by setting your browser accordingly; however, please note that in this case you may not be able to use all the features of this website to the maximum extent possible. You can also prevent Google from collecting the data generated by cookies and relating to your use of the website (including your IP address), as well as the processing of this data by Google Inc. by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=it
For more information on terms of use and data protection please visit http://www.google.com/analytics/terms/en.html or https://www.google.de/intl/en/policies/. Please note that on this website, Google Analytics has been extended to the code "anonymized" to guarantee an anonymous collection of IP addresses (the so-called IP-Masking).

 

Legal basis for processing

The data controller processes personal data relating to the user if one of the following conditions is met: The user has given consent for one or more specific purposes; note: in some jurisdictions the owner may be authorized to process personal data without the consent of the user or another of the legal bases specified below, until the user opposes ("opt-out") such processing. However, this is not applicable if the processing of personal data is regulated by European’s legislation on the protection of personal data;
The processing is necessary for the execution of a contract with the user and/or for the execution of pre-contractual measures;
The processing is necessary to fulfil a legal obligation to which the data controller is subject;
processing is necessary for the performance of a task in the public interest or for the exercise of official authority vested in the owner;
The processing is necessary for the pursuit of the legitimate interest of the owner or third parties. However, it is always possible to ask the data controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.

 

Location

The data is processed at the operational headquarters of the data controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The user’s personal data may be transferred to a country other than the one in which the user is located. To obtain further information on the place of processing, the user can refer to the section relating to the details of the processing of personal data.
The user has the right to obtain information about the legal basis of the transfer of data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the un, as well as regarding the security measures taken by the data controller to protect the data.
The user can check whether one of the transfers described above takes place by examining the section of this document relating to the details of the processing of personal data or ask for information from the data controller by contacting him at the opening details.

 

Storage period

The data is processed and stored for the time required by the purposes for which they were collected. The personal data collected for purposes related to the execution of a contract between the owner and the user will be retained until the execution of this contract is completed.
The personal data collected for purposes attributable to the legitimate interest of the data controller will be retained until such interest is satisfied. The user may obtain further information about the legitimate interest pursued by the data controller in the relevant sections of this document or by contacting the data controller.
When processing is based on the user’s consent, the data controller may retain the personal data for longer until such consent is revoked. In addition, the data controller may be obliged to retain personal data for a longer period in compliance with a legal obligation or by order of an authority.
This will be applicable in cases where additional costs will be charged after the initial purchase such as customs fees. For this reason, credit card data will be retained by six payments until all transport related costs have been fully paid.
At the end of the retention period, the personal data will be deleted. Therefore, upon expiry of this period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

 

 

Your rights

The person concerned has the right to:

Revoke consent at any time. The user may revoke previously given consent to the processing of their personal data.

Object to the processing of the data. The user may object to the processing of their data when it takes place on a legal basis other than consent. Further details on the right to object are given in the section below.

Access to the data. The user has the right to obtain information on the data processed by the data controller, on certain aspects of the processing and to receive a copy of the data processed.

Verify and request rectification. The user can verify the correctness of their data and request its update or correction.

Limit the use of the data. When certain conditions are met, the user may request the restriction of the processing of their data. In this case, the data controller will not process the data for any other purpose than their storage.

Obtain the deletion or removal of the personal data. When certain conditions are met, the user may request the deletion of their data by the owner.

Receive the data or have it transferred to another owner. The user has the right to receive their data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another holder. This provision is applicable when the data are processed with automated tools and the processing is based on the user’s consent, on a contract to which the user is a party or on contractual measures related to it.

Lodge a complaint. The user may lodge a complaint with the competent personal data protection supervisory authority or act in court.

 

Details on the right of objection

When the personal data are processed in the public interest, in the exercise of public authority vested in the data controller or to pursue a legitimate interest of the data controller, users have the right to object to the processing for reasons related to their particular situation.
In addition, if their data were processed for direct marketing purposes, users may object to the processing without providing any reason. To find out whether the data controller processes data for direct marketing purposes, users can refer to the respective sections of this document.

 

How to exercise rights 

To exercise the rights of the user, users can direct a request to the contact details of the owner indicated in this document. Requests are filed free of charge and processed by the owner as soon as possible.

 

Legal defence

The user’s personal data may be used by the owner in court or in the stages preparatory to its possible establishment for defence against abuse in the use of this site or the related services by the user.
The user declares to be aware that the data controller may be obliged to disclose the data by order of public authorities.

 

Finality of the processing of the collected data and third parties 

The user’s data is collected to allow the owner to provide the service, comply with legal obligations, respond to requests or executive actions, protect their rights and interests (or those of users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: contacting the user, managing contacts and sending messages, managing user databases, hosting and back-up infrastructure, interaction with external social networks and platforms and location-based interactions.
Sometimes this site will contain links to third-party sites that provide services on our behalf (for example filling out online forms; secure payment). You will clearly understand that you are on a third-party site because the display will be different and because the address bar will change. A third party may send you emails or messages following your request for information made through this site. You may also receive activity notifications for which you have requested information. When choosing third parties, and subsequently on a regular basis, we ensure that their privacy and personal data protection policies are in harmony with those we have adopted. However, third parties offer applications and services for which we cannot control programming, terms of use, privacy policy and general conditions. For this reason, the use of these types of applications and services on our website is subject to the general terms and conditions established by third parties. Since we are not informed about updates, please check the terms of the third parties before using their services. If you have any questions about their policies, please review the policies on their websites.
The use of google maps services on our site is subject to Google’s privacy policy. Google is an external provider whose applications, programming and terms of service we cannot control. For this reason, the use of google maps services on our site is subject to the additional terms of service of google maps/google earth. Since we are not informed about the updates, before using the services of google maps, please consult the terms. If you do not agree to the terms of google maps/google earth Ship To Cycle will not be able to provide you with the service.

 

Details on the processing of personal data

Personal data (example: surname; e-mail; first name; business name; website) are collected for the following purposes and using the following services:

• promotional, commercial and marketing purposes by SEL and its subsidiaries

The user, by filling in the contact form with their data as well as for registration to the mailing list or newsletter, consents to the use of the data entered to respond to requests for information, or any other kind indicated by the form header. In addition, the user is automatically included in a list of contacts to which e-mail messages may be transmitted containing information, including commercial and promotional, related to this site. Your email address may also be added to this list as a result of your registration on this site or after making a purchase.
This type of service allows for the management of a database with e-mail, telephone or contacts of any other type, used to communicate with the user.
These services may also allow the collection of data relating to the date and time of the display of messages by the user, as well as the user’s interaction with them, such as information on clicks on links inserted in messages. Mailchimp (The Rocket Science Group, LLC.) may be used to manage this service. Mailchimp is an email address and message management service. The place of processing is the United States and Mailchimp is a Privacy Shield participant. We would like to specify that by accepting the processing for promotional, commercial and marketing purposes, we refer to the activities of SEL and not to the activities of third parties for which we are not responsible in any way. If you do not agree to the terms of mailchimp SEL will not be able to send you newsletters.

 

Communication to third parties for promotional, commercial and marketing purposes

If you provide your explicit consent, SEL could give your data to third parties for commercial communication (marketing) and/or direct sales on its own initiatives and its partners, by e-mail, fax, telephone, sms and any other remote communication technology - including social media communication. Consent to the processing of your data for this specific purpose is absolutely optional and your refusal will not affect in any way the possibility of continuing to receive, from SEL or its subsidiaries, communications for which you have expressed your explicit consent to the above-mentioned section "SEL and its subsidiaries' promotional, commercial and marketing purposes".
To be more precise, we indicate that, for this type of purpose, your data may be communicated, with your express consent, and exclusively for the purposes indicated above, to the categories of persons operating in the following economic/product categories: communications and technology services and products and the like.
Finance and banking: financial entities, insurance, investment, social security and the like.
Leisure: pay tv, editorials, sports, collecting, photography, pastime, games, transport, navigation, tourism (hotels, tour operators, travel agencies, airlines, etc.), aerospace, gardening, hobbies, lottery, competitions, communication and entertainment, art, music and the like.
Distribution and commerce: electronics, information technology, image and sound, fashion, accessories, clothing, textiles, bazaars, cosmetics and sanitary, chemical, pharmaceutical and biotechnology, agri-food, supermarkets, beverages, office supplies, furniture, and the like.
Automotive: products and services related to cars, industrial vehicles, cycles and motorcycles, trucks, mechanics and metallurgy, and the like.
Energy and water: products related to electricity, hydrocarbons, gas, water and utilities, etc. Education, training, education, universities, and the like. Communication and services: advertising, marketing, event, consulting, advertising, pr, advertising dealerships, media centers, telecommunications, market research, mobile marketing agencies, and the like. Ecology and environment.
Construction, civil engineering and real estate products/services: construction, decoration, home, design, real estate agencies, and the like. Fairs and exhibitions, and the like. Information technology, internet, e-commerce sites, etc.

In particular, regardless of this list of products, when consent is given for the purpose of communication and/or sale to third parties for promotional purposes, commercial and marketing, your data will be communicated to third-party companies that will use it as provided in the autonomous information provided by them, for example by communicating to your email address. In some cases these companies, in their capacity as independent data controllers, may prefer to write directly to inform you in detail about the way they will process your data, what opportunities they have in store for you and how you can exercise your rights. These third-parties, all acting as independent data controllers, after sending appropriate information to you (the person concerned), will process your data in order to send you promotional, commercial and marketing communications, by e-mail, fax, telephone, sms and any other remote communication technology.
We remind you, as previously indicated in the section "your rights", that you can revoke your consent at any time, easily and at no cost.

 

Management of user databases 

For needs related to operation and maintenance, this site and any third-party services used by it may collect system logs, ie files that record interactions and may also contain personal data, such as the IP address user. This type of service has the function of hosting data and files that allow this site to work, allow its distribution and provide a 'ready-to-use infrastructure to deliver specific features of this site.
Some of these services operate through servers located geographically in different places, making it difficult to determine the exact place where personal data is stored.
The hosting service is provided by HOST S.p.A. - Gruppo Welcome Italia. www.host.it
SEL uses Google cloud a storage service provided by Google Inc.
The place of processing is Germany and Google Inc. is a Privacy Shield participant.

 

Hosting and backend infrastructure

For needs related to operation and maintenance, this site and any third-party services used by it may collect system logs, ie files that record interactions and may also contain personal data, such as the IP address user. This type of service has the function of hosting data and files that allow this site to work, allow its distribution and provide a 'ready-to-use infrastructure to deliver specific features of this site.
Some of these services operate through servers located geographically in different places, making it difficult to determine the exact place where personal data is stored.
The hosting service is provided by HOST S.p.A. - Gruppo Welcome Italia. www.host.it
SEL uses Google cloud a storage service provided by Google Inc.
The place of processing is Germany and Google Inc. is a Privacy Shield participant.

 

Interaction with external social networks and platforms

This service allows you to interact with social networks, or with other external platforms, directly from the pages of Ship To Cycle website. The interactions and information acquired by Ship To Cycle website are in any case subject to the user’s privacy settings related to each social network.
This service may still collect traffic data for pages where the service is installed, even when users do not use it. It is recommended to disconnect from the respective services to ensure that the data processed on this site are not linked to the user’s profile.
SEL uses the Facebook “like” button and social widgets, these are services of the interaction with the social network Facebook, provided by Facebook Inc. The place of processing is United States and Facebook, Inc. is a Privacy Shield participant

 

Interactions based on location

Geolocation

This site may collect, use and share data relating to the geographical location of the user, in order to provide services based on the location itself. If the user has expressly authorized this possibility, this site may receive information about the users actual geographical location.

Profiling

The owner may process the usage data collected through this site to create or update user profiles. This type of processing allows the data controller to evaluate the choices, preferences and behaviour of the user for the purposes specified in the respective sections of this document. User profiles can also be created using automated tools, such as algorithms, which can also be offered by third parties. To obtain further information on the profiling activity, the user can refer to the respective sections of this document. The user has at all times the right to oppose this profiling activity. To find out more about the user’s rights and how to exercise them, the user can refer to the section of this document relating to the users' rights.

 

Rights of the user

Users may exercise certain rights with reference to the data processed by the data controller.

 

Specific information 

At the request of the user, in addition to the information contained in this privacy policy, this site may provide the user with additional and contextual information regarding specific services, or the collection and processing of personal data.

 

Information not contained in this policy 

Further information in relation to the processing of personal data may be requested at any time to the data controller using the contact details.

 

Response to " Do Not Track " requests 

Some internet browsers have activated the "Do Not Track" (DNT) functions, which send a signal (called DNT signal) to the websites visited indicating that you do not want to be monitored. Currently, there is no standard that regulates what websites can or should do when they receive these signals. For the moment this site does not support "do not track" requests. To find out if any third-party services used support them, the user is invited to consult their respective privacy policies.

 

Active script or javascript

To improve the functionality of this site, scripting is used, a technology that allows you to return information faster. The site never uses scripts to install software programs on your computer or to collect information without your permission.
To ensure the proper functioning of some sections of the site it is necessary to activate in the browser the active scripts or javascript. Most browsers allow you to enable or disable this feature for certain sites. See the browser instructions for how to activate scripts for specific sites.

 

Update Date

2020